You can Post Questions in the discussion area of the support site using links in the sidebar. Members of the support team will receive email notification after you post and reply to your message on the web at the support site. They will normally not email you directly so return to the Discussion area and check your message for replies. (You can choose to get email notification of their replies when you post your message.)
To post a support question online you must first become a member of the support site. Begin this simple process by clicking on the Join Now link in the sidebar.
How to post a support question.
- Go to the support web site at http://faculty.deanza.edu.
- Click on the Join Now link to become a site member, or Login if you are already a member
- Click on the Post Questions link in the left sidebar to go to the Create a New Topic page.
- Type the subject of your message in the Title box and type your question in the Text box. Click the Post New Message button when finished.
Your message has been posted on the Discussion page. You can click on the Recent Discussion link in the left sidebar to go there. A reply to your message should be posted there soon.
You can receive email notification when a reply is posted. Click on your message on the Discussion page. Scroll down the page showing the text of your message to the Email box. Check the option to "Receive direct responses to the message on this page via email." and click the Submit button.
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